Questions & answers
Clarity before purchase.
Answers about materials, measurements, care and your order.
LEV MÉS service
What you should know.
Can colour and shape differ from the images?
Colour and shape may vary slightly. Natural stones can differ in pattern, texture and colour distribution. The images show the jewellery design.
Why can natural stones look different?
Natural patterns, inclusions and colour distribution differ. Lighting and screens can also affect how colours appear.
Where can I find materials and dimensions?
Material details and available measurements are shown on the product page. For questions, contact info@levmes.com.
Is every LEV MÉS piece handmade?
Some of our jewellery is made by hand. You can find information about how a piece is made on its product page. To learn more, please contact us at info@levmes.com.
How should I care for natural stone jewellery?
Remove it before water, sport and sleep, avoid cosmetics and chemicals, and store it dry and separately. Product-specific guidance takes precedence.
How do I find the right bracelet size?
Measure your wrist circumference without allowance and compare it with the details of the specific bracelet. Personal assistance is available when you are unsure.
When can I order a piece?
Available pieces can be ordered using the purchase button on the product page. Some pieces that are currently unavailable remain on display, but cannot be ordered.